Privacy Policy
1. Who We Are
Crown London Development Ltd, 123 Street, London. Data controller contact: Ang@crownlondondevelopment.com.
2. What Data We Collect
We may collect your name, phone number, email address, property address, and details about the work you enquire about. We collect this information when you contact us via the website, by phone, or by email.
3. How We Use Your Data
We use your data to respond to enquiries, prepare quotes, carry out work, send invoices, and communicate about your project. We do not use your data for marketing unless you have opted in.
4. Legal Basis for Processing
We process your data under contract (to provide services you have requested) and legitimate interests (to respond to enquiries). Where we send marketing, we rely on your consent.
5. Who We Share Data With
We do not sell your data. We may share it with subcontractors directly involved in your project, and with our accountants and insurance providers where required. All third parties are required to keep your data secure.
6. How Long We Keep Your Data
We keep project records for six years to meet legal and accounting requirements. Enquiry records where no project proceeds are deleted after 12 months.
7. Your Rights
Under UK GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict processing, and object to processing. Contact us at Ang@crownlondondevelopment.com to exercise any of these rights.
8. Cookies
Our website may use cookies for basic analytics. No personal data is collected via cookies without your consent. You can disable cookies in your browser settings.
9. Data Security
We store your data on secure systems and limit access to staff who need it. We use standard industry measures to protect against unauthorised access or disclosure.
10. Changes to This Policy
We may update this policy from time to time. The current version is always available on this page.
11. Contact
For questions about this policy or to exercise your rights, contact us at Ang@crownlondondevelopment.com or 074 467 67111.